Online scams: five basic tips to avoid them

Rodrigo López Guerra, CTO of Ixpandit Fintech Factory, comments: “A good way to detect a scam if we receive an email with a striking proposal is to reflect on the following sentence “if it is too good to be real, it is because it is not”. The truth is that there are no tycoons or princes willing to give away their fortunes through an email.”

1) Verification of seller data: Check that the website or seller is official and secure or the brand has a good reputation. Reliability can be verified by reading reviews from previous buyers, viewing the ratings it received, or checking the company’s social media.

2) Discard purchases by mass mailings: Many of these emails usually reach the Spam or Unwanted folder. Never make a purchase through this information received as it is the gateway to deception.

3) Suspicious calls: If you receive a message or call informing you that the credit card was blocked, it is advisable not to answer or provide information such as passwords or bank details. Remember that your banking institution will never request this information.

4) Secure profiles on social networks: If you are going to make a purchase through an Instagram or Facebook profile, make sure it has the blue tilde of authenticity. Another procedure is to look at the comments, number of likes and followers. You can also access account information such as the date your profile was created, geographic location, and the names you previously used.

5) Keep the vouchers: The merchant or seller must always send you the invoice or proof of payment. If you made a purchase and already exceeded the delivery time, you can make the claim or complaint by presenting the invoice for the purchase of the product.

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